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  ATR Logo 75-5660 Kopiko Street, Suite A-5
Kailua-Kona, HI 96740
888-311-6020 (Toll Free)
808-329-6020 (Local)
808-331-8411 (Fax)
ATR@KONACONDO.COM

Payment Policy

A credit card deposit of $200 is required upon making and confirming your reservation.

The balance of the reservation is due 30 days prior to arrival.

All monies are non-refundable after final payment has been made.

We accept credit cards (Visa and Mastercard) and checks (personal, business or cashier checks). A credit card is always required for your deposit and as a means of security.

There will be a charge of $52 for any returned check.

Some units have a small extra cost for additional guests.

Refund and Cancellation Policy

$100 will be refunded to you from your $200 deposit should you need to cancel your reservation more than 30 days before your scheduled arrival.

Once your reservation is paid in full it is non-refundable.

ATR and the individual owners request a reservation of a minimum of 3 nights. Please note that the Codes, Covenants & Restrictions (CC&Rs) of some complexes require a 1 week minimum.

In the event that the condo unit you have reserved is sold or otherwise transferred, and removed from the available rentals, we will make every effort to switch your reservation to a similar unit. However, should we not be able to do so to your satisfaction, your remedy is to cancel your reservation. If this occurs, we will return your full deposit to you.

Privacy Policy

Currently, submitting your information to us via our reservation form is not secure. What this means is that your data (name, credit card number, etc.) is not encrypted. It is sent as clear text over the Internet to a Web server and then to us via e-mail. This is the same format you use when you send an e-mail to associates, friends, or family.

If you are uncomfortable with submitting this information via un-encrypted e-mail, please give us a call on our toll free number to make your reservation.